Privacy Policy

At FashionFlyer, we value the trust you place in us when sharing your personal information. We are committed to protecting your privacy and securing the data collected through our boutique and online store. This Privacy Policy details how we collect, use, share, and protect your information.

1. Information We Collect

We collect information that you directly provide to us, as well as data generated automatically during your browsing session:

• Account & Profile Details: Your name, email address, phone number, shipping address, and secure password when you register.
• Payment & Transaction Info: Details of purchases, order history, payment preferences, and your FashionFlyer Wallet balances.
• Usage & Device Information: Your IP address, browser type, device operating system, pages visited, and search terms entered inside our store.
• Push Notification Tokens: Firebase Cloud Messaging (FCM) device tokens, if you subscribe to receive notifications.

2. How We Use Your Data

We process your personal information for the following business and customer-focused purposes:

• To process, package, and deliver your premium leather goods orders.
• To manage your VIP customer profile and administer your FashionFlyer Wallet balances.
• To send you updates regarding order tracking, boutique services, and security notifications.
• To deliver customized marketing updates, newsletter bulletins, or push notifications (where consented).
• To optimize and improve our website performance, layout designs, and luxury boutique experiences.

3. Information Sharing & Third Parties

We do not sell, rent, or trade your personal information. We only share your data with trusted partners and service providers necessary to operate our store:

• Supabase: Our database provider, which securely stores user accounts, profile details, and transaction histories under strict access credentials.
• Firebase: Used for notification delivery and device sync messaging.
• Courier & Delivery Partners: Delivery services in Pakistan who require your name, phone number, and physical address to deliver package shipments.

4. Data Retention & Security

We employ industry-standard administrative, physical, and technological security measures to guard your information against unauthorized access, theft, loss, or alteration. All database transfers are encrypted using Secure Socket Layer (SSL) protocols.

We retain your profile data as long as your account remains active. Transaction histories are retained as necessary to comply with tax, bookkeeping, and legal audit requirements.

5. Your Rights & Choices

You have the following controls regarding your personal information:

• Access & Updates: You can view and edit your name, phone, and delivery address directly inside the **My Account** dynamic drawer on our website.
• Notification Preferences: You can choose to disable push notifications or unsubscribe from our marketing newsletters at any time.
• Account Deletion: You may request the permanent deletion of your account and database records by contacting customer care.

6. Cookies & Tracking Technologies

We use cookies and browser local storage to maintain your shopping bag items, remember wishlist selections, and preserve logged-in sessions. For comprehensive details, please refer to our dedicated Cookie Policy.

7. Changes to This Privacy Policy

We reserves the right to modify this policy at any time. Any changes will take effect immediately upon being posted to this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our privacy compliance officer at:

FashionFlyer Privacy Office
Email: fashionflyer2020@gmail.com
Phone: +92 303 8485537 / +92 301 66504